Services

  • Level One On-Site Support

    Workstation Level Only

    On-Site Support

    Hardware diagnostics and repair / replacement labor.
    Software support for MS Windows and other software installed on the workstation.
    Workstation configuration for network and Internet connectivity.
    Workstation configuration for printers.
    Workstation configuration for USB devices.
    Biometric Door Control Systems.

    $105 / hr.
  • Level One Remote Support

    Workstation Level Only

    Remote Support

    Hardware diagnostics and repair / replacement labor.
    Software support for MS Windows and other software installed on the workstation.
    Workstation configuration for network and Internet connectivity.
    Workstation configuration for printers.
    Workstation configuration for USB devices.
    Biometric Door Control Systems.

    $37.50 / 15min
  • Level Two On-Site Support

    Server and Workstation Level Only

    On-Site Support

    Web site development and programming.
    Server configuration for network and Internet connectivity.
    Server configuration for printers.
    Active Directory Computer and User administration.
    Router and Firewall support.
    Wireless networking.
    Printer and File Sharing.

    $125 / hr.
  • Level Two Remote Support

    Server and Workstation Level Only

    Remote Support

    Web site development and programming.
    Server configuration for network and Internet connectivity.
    Server configuration for printers.
    Active Directory Computer and User administration.
    Router and Firewall support.
    Wireless networking.
    Printer and File Sharing.

    $42.50 / 15min
  • Level Three On-Site Support

    Infrastructure, Server and Workstation

    On-Site Support

    Server hardware diagnostics and repair / replacement labor.
    Software support for all Windows Server components and other software installed on the server.
    IT Consulting.
    Database development and administration.
    Network Infrastructure design.
    MCSE Support (Microsoft).
    NCE Support (Netware).
    Windows Clustering design and administration.
    Windows Terminal Services design and administration.
    E-Commerce design / programming.
    Wide Area Network design and implementations.

    $225 / hr.
  • Level Three Remote Support

    Infrastructure, Server and Workstation

    Remote Support

    Server hardware diagnostics and repair / replacement labor.
    Software support for all Windows Server components and other software installed on the server.
    IT Consulting.
    Database development and administration.
    Network Infrastructure design.
    MCSE Support (Microsoft).
    NCE Support (Netware).
    Windows Clustering design and administration.
    Windows Terminal Services design and administration.
    E-Commerce design / programming.
    Wide Area Network design and implementations.

    $67.50 / 15min